Terms and conditions

Privacy Policy & Payments & Delivery Information 

Payment Details

To purchase in-stock items from ShopLuxuryBrands, full payment is required at the time of checkout. We offer a variety of secure payment options to facilitate a smooth transaction. After making your payment, please share a screenshot to confirm the transaction. Prices are displayed in the local currency and include all applicable taxes and fees. Any extra charges, such as shipping costs, will be clearly outlined during the checkout process.

Alternatively, you may opt to pay 50% in advance, with the remaining balance due upon delivery.

Delivery Information

• Processing Time: Your order will be processed within 24 to 48 hours following payment confirmation, ensuring a quick turnaround.
• Estimated Delivery Time: Our standard delivery time ranges from 3 to 5 business days after order confirmation. Please note that actual delivery times may vary based on your location and any unforeseen circumstances. We aim to deliver within the specified timeframe whenever possible.
• Shipping Methods: ShopLuxuryBrands collaborates with trusted carriers to guarantee timely and secure delivery. Once your order is dispatched, you will receive tracking information to monitor your shipment’s progress.
• Delays and Exceptions: In rare instances where unexpected events may cause delivery delays, we are committed to promptly communicating any issues. Be aware that weekends and public holidays may affect delivery schedules.
• Accurate Delivery Address: It is essential that customers provide accurate and complete delivery information. Errors or omissions in the delivery address may result in delays and could incur additional charges for re-routing or re-delivery.
• Delivery Confirmation: Upon receiving your order, please ensure it is accepted by an authorized person and in good condition. Any discrepancies or damages should be reported to our customer service team within 24 hours of delivery to ensure prompt resolution.

At ShopLuxuryBrands, we prioritize your satisfaction and aim to provide a seamless shopping experience from payment to delivery.

Product Authenticity & Exchange Policy 

Product Authenticity

At ShopLuxuryBrands, we guarantee that all our products are 100% authentic and brand-certified. Please note that we have a no-refund policy for pre-orders. However, in-stock items purchased directly from our website are eligible for exchange if the received item is found to be defective. Exchanges can be arranged after consulting with the customer.

• Exchange-Only Policy:We operate under an exchange-only policy, which means returns are not accepted. If you wish to exchange a product, it must be in the same condition as when you received it.
• Exchange Time Frame:Exchanges must be requested within 24 hours of delivery. We encourage you to inspect your product promptly upon arrival.
• Damaged Products: Unfortunately, we do not accept returns or exchanges for products that arrive damaged or with damaged packaging.
• Payment Confirmation:Your order will be confirmed only after you submit a payment screenshot. Please note that no reservations will be made without payment confirmation.
• Shipping Charges for Exchanges: Customers are responsible for all shipping costs associated with product exchanges.
• No Receipts or After-Sale Services: ShopLuxuryBrands does not provide receipts or after-sale services. Our primary focus is sourcing and delivering high-quality products from international markets directly to your doorstep.

We appreciate your understanding and cooperation with our policies. If you have any further questions or need assistance, please don’t hesitate to contact our customer service team. Thank you for choosing ShopLuxuryBrands!