Payment
We offer a variety of secure payment options, including direct bank transfers. You can either pay the full amount at checkout or opt to pay 50% upfront, with the remaining balance due upon delivery.
Yes, all payments are processed securely, and your information is protected.
After completing your payment, including bank transfers, please share a screenshot with us to confirm the transaction.
Order
Orders are processed within 24 to 48 hours following payment confirmation.
Standard delivery takes 3 to 5 business days after order confirmation. However, delivery times may vary depending on your location.
Yes, once your order is dispatched, you will receive tracking information to monitor your shipment.
In rare cases of delivery delays, we will inform you promptly. Delivery schedules may also be affected by weekends and public holidays.
Exchange
We operate under an exchange-only policy. Returns are not accepted, but exchanges can be made for in-stock items if found defective.
You can request an exchange within 24 hours of delivery for defective products. The product must be in the same condition as received, and shipping costs for exchanges are the customer’s responsibility.
Unfortunately, we do not accept exchanges or returns for products that arrive damaged or with damaged packaging.
Products authenticity
Yes, we guarantee that all products from ShopLuxuryBrands are 100% authentic and brand-certified.
Ater-sale services
No, we do not offer after-sale services or provide receipts. Our focus is on delivering high-quality products directly from international markets.
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